Lately most of my effort in the Mozilla project is killing duplicate bug reports and RFEs in Bugzilla and newsgroups. However, the list of confirmed bugs just keep growing, and this is really discouraging. I do not know how you guys handle what must be a large number of e-messages everyday, but all I know is I cannot handle even a few of them (it usually takes me some five minutes to track down a duplicate report).
I would like to write documentation on handling bug reports and RFEs. This should off load some stress from the shoulders of the better programmers (and might accelerate the speed at which documentation become obsolete, which would be good for everyone except us :p ). However, I will need some help. Minh, your wishlist project is probably doing the same thing. Any help?
