Lisa McDonald raises two excellent questions. I'll try to answer one (about computers), and leave the other to the library administration. I'm in 100% agreement that simply making more computers available is not enough, or at least not enough for everyone. Most of us struggled when we first tried to use them, or to navigate the web, and most of us probably wouldn't have continued with computers if we hadn't received some assistance. Many residents, and in particular seniors, disadvantaged children and new Americans, lack that network of support and instruction. To help library users become more efficient computer users, The Friends of the Minneapolis Public Library began the 'Volunteer Internet Tutor Initiative' in 1996. This program provides hands-on, small group tutorials led by trained volunteers to ensure that all citizens are able to use, and use effectively, the computer resources made available by the Minneapolis Public Library. Over the last four years, we have helped thousands of residents cross the digital divide - AT NO COST TO THE PUBLIC. [This program has received generous sponsorship from ADC Telecommunications, The Star Tribune Foundation, The Hubbard Broadcasting Foundation and other local companies and foundations.] Last year alone, The Friends' volunteers conducted 457 two-hour tutorials at six library branches. We estimate that about 1,500 individuals received personalized instruction in computer and Internet usage. We are currently trying to raise money so we can expand this program to provide service at additional branches. [If anyone wants to help, you can do so by become a Friends' member at www.friendsofmpl.org <http://www.friendsofmpl.org> or call me at 630-6172 for more information.] This is one approach, and there are others. Through neighborhood/library partnerships, computer labs have been established at the Hosmer and Franklin Libraries. Each of these labs has about 10 public computers as well as a full-time instructor to answer questions and provide computer coaching. Part of the overcrowding problem I described yesterday at Franklin has to do with the immense popularity of its computer lab. Currently, the Central Library has about 70 public access computers but space constraints do not allow of a centralized computer lab. In addition to roughly doubling the number of public access computers, a new Central Library would include a computer center where individuals and groups would receive additional instruction as necessary. I hope this answers your question: The library understands that "accessibility" runs deeper than making a computer available. It also means helping people develop the skills they need to use computers effectively. For the same reason, the library does more than make books available to the public. It also sponsors numerous literacy programs. Colin Hamilton Executive Director Friends of the Minneapolis Public Library 612/630-6172 [EMAIL PROTECTED]
