I defined a situation that traps the INDOUBT event and assigned it as a warning (yellow), so Operations basically ignores it. I suppose you could assign it as a "Not Monitored" situation via the MQSeries Manager template, or delete/stop the situation if you do not wish to get any alerts at all.
BTW, I think you should change your background color (gray) to white. It's a little tough to read. "Herd, Stewart" <[EMAIL PROTECTED] To: [EMAIL PROTECTED] S-INC.COM> cc: Sent by: Subject: Candle Command Centre and MQSeries MQSeries List <[EMAIL PROTECTED] en.AC.AT> 03/21/2003 11:22 AM Please respond to MQSeries List First let me explain that in the MTSP QMGR we have MQ channels going out to: AAR_MTSP.AAR_AARP AAR_MTSP.AAR_MTST AAR_MTSP.CCRA_TITAN AAR_MTSP.CNR_MCP2 AAR_MTSP.CPR_MQP2 MTSP.TO.MQOHUXP1.BIN MTSP.USCS_MQB1 SGRC.MTSP.ZCC1 All except the top 2 are in remote networks. These are all SNA except for the Sun Solaris. I have the batch size set to 500 for the channels to the other in-house QMGRs as the volume is very high. The volume to MTST is not high, though. If you look inside the CCC task CANSCMSA at the DD RKLVLOG, you can see the activity. The issue is that the CCC is sending out false channel indoubt alerts, and I think they are always for the high activity channels between MTSP and AARP. Sometimes the indoubt period is perceived to be short, but here is one that is not: 09:48:09.14 KO41041 Enterprise situation MQSeries_Channels_Indoubt:MTSP:ASYS:MQESA is true. 09:53:09.11 KO41042 Enterprise situation MQSeries_Channels_Indoubt:MTSP:ASYS:MQESA is no longer true. From this message, you cannot know which channel it MTSP it was. These are showing up as red button alerts on the CCC monitor. When one of these long ones occurs, you can look at MQ with the MQ panel, and the channel is NOT in an indoubt status. I have turned off the channel events going to 'SYSTEM.ADMIN.CHANNEL.EVENT', which the CCC reads, but it is gather this info by observing the QMGR in a non-intrusive way. That's what Candle calls it. So, this is the issue. Operations is being bombarded with channel indoubt alerts, which in my opinion are not actually occurring. Has anyone had a similar experience or any ideas? Stewart Herd Senior Software Engineer Systems Engineering Services ACS NSC Campus Loughmahon Technology Park Cork Ireland Office.... +353 21 2309331 Mobile.... +353 86 1713777 Instructions for managing your mailing list subscription are provided in the Listserv General Users Guide available at http://www.lsoft.com Archive: http://vm.akh-wien.ac.at/MQSeries.archive