For Corporate devices we use Configuration Manager and all mobile users have VPN access. For non employees and BYOD instances we use Team Viewer with pricing for concurrent usage which should be cheaper and easier to manager. We figured out there would be less than 5 concurrent users at a time.
I would love to see the extension to external systems in remote control. ________________________________ From: listsad...@lists.myitforum.com <listsad...@lists.myitforum.com> on behalf of Marcum, John <jmar...@bradley.com> Sent: Thursday, December 1, 2016 9:09:07 AM To: mssms@lists.myitforum.com Subject: [mssms] RE: Would you use ConfigMgr Remote Control if it actually worked? How do you all handle supporting remote users? Almost everyone I talk to needs a tool that works over the internet. From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores Sent: Tuesday, November 29, 2016 6:06 PM To: mssms@lists.myitforum.com Subject: [mssms] RE: Would you use ConfigMgr Remote Control if it actually worked? [External Email] Same here, we haven't had any issues with remote control, help desk, tier 2, tier 3, and other IT technical support staff all use it. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Heaton, Joseph@Wildlife Sent: Tuesday, November 29, 2016 4:48 PM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] RE: Would you use ConfigMgr Remote Control if it actually worked? Hmm. Config Mgr remote control is our primary tool for remoting into users' computers. No major issues with it here. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John Sent: Tuesday, November 29, 2016 2:40 PM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>; mdt...@lists.myitforum.com<mailto:mdt...@lists.myitforum.com> Subject: [mssms] Would you use ConfigMgr Remote Control if it actually worked? How many of you would like to use ConfigMgr remote control however it's limited functionality prevents you from doing so? Worse still is that you are likely paying for some other remote control solution because remote control in ConfigMgr just doesn't meet your needs. If you agree and you'd like to see improvements made in the current remote control offering in ConfigMgr please vote up my item on connect. https://connect.microsoft.com/ConfigurationManagervnext/feedbackdetail/view/3113536/make-configmgr-remote-control-more-useful ________________________________ Confidentiality Notice: This e-mail is from a law firm and may be protected by the attorney-client or work product privileges. If you have received this message in error, please notify the sender by replying to this e-mail and then delete it from your computer.
