At 11/2/2005 11:29 AM, Jason Teagle wrote: >Don't you just love the "A device driver caused your crash, but we can't >determine which one" page? That's what I get 99% of the time when I send an >error report. It's just so helpful, helped me fix 0.00000000001% of my >problems.
Actually, Autodesk has implemented the Microsoft Customer Error Report feature into our software. It is really cool. You get back a dump file that you can load into the debugger and it will give you the call stack and put you at the code line of the crash. It takes some changes to implement, compared to most people's current "release" environment, but it is well worth the effort. Instead of "my app crashed when I did this" report, you get a substantial amount of more useful information. Also, the user has an option of including an email address to elicit further information from, although only about 10% of customers do this. Phil Daley < AutoDesk > http://www.conknet.com/~p_daley _______________________________________________ msvc mailing list [email protected] See http://beginthread.com/mailman/listinfo/msvc_beginthread.com for subscription changes, and list archive.
