Due to many requests, the submission deadline has been extended: 20 December 
2018.

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International Journal "Universal Access in the Information Society" (UAIS) - 
Springer.
http://www.springeronline.com/journal/10209/about

Call for Papers
Special Issue on "Quality of Media Accessibility Products and Services"

Guest-editor: Gian Maria Greco, Marie Sklodowska-Curie Fellow, Universitat 
Autònoma de Barcelona, Spain.


About the UAIS Journal
The UAIS Journal solicits original research contributions addressing the 
accessibility, usability and acceptability of the Information Society 
Technologies by anyone, anywhere, at anytime, and through any media and device. 
Universal access refers to the systematic effort to proactively apply 
principles, methods and tools of universal design, in order to develop 
Information Society Technologies which are accessible and usable by all 
citizens.
The Journal’s unique focus is on theoretical, methodological, and empirical 
research, of both a technological and non-technological nature, that addresses 
equitable access and active participation of potentially all citizens in the 
Information Society.
For further information, please, refer to the “Aims and scope” section on the 
Website of the UAIS Journal.

Aims and scope of this special issue
The pervasive reshaping of our society by information and communication 
technologies has been providing new opportunities but also “difficulties […] in 
accessing multimedia services” (Stephanidis and Emiliani 1999, p. 23) by end 
users. Understood as a “set of theories, practices, services and technologies 
providing access to media content for people that cannot, or cannot properly, 
access that content in its original form” (Greco 2016, p. 11), Media 
Accessibility (MA) is consequently becoming increasingly central in providing 
universal access in the information society.
MA services and products are now well-established topics within a variety of 
contexts, including smart cities, museum education, live events, tourism, 
childhood education, second-language acquisition, filmmaking, and new media. 
While for a long time its main concern was providing access to persons with 
disabilities; in recent years MA has broadened its scope: it initially sought 
to include other groups at risk of cultural and social exclusion such as the 
elderly, children, and language minorities, then expanded even further to 
encompass the human rights of all. This has made MA a pivotal instrument for 
addressing the most pressing concerns of many international bodies as well as a 
driving area within the field of Accessibility Studies (Greco 2016; 2018).
The key aim of research on universal access is “to prevent the exclusion of 
users from the information society while at the same time increasing the 
quality and usability of products and services” (Stephanidis 2009, p. 1). For a 
long time now, policies and research involving MA have been mainly concerned 
with quantity; e.g. development of solutions for mainstreaming accessibility as 
well as the implementation of regulations that set quotas or impose the 
widespread adoption of MA services. Now that in various countries regulations 
are being implemented and quotas are being met, attention is shifting over to 
quality. This holds true for both policies and research. Taking a closer look 
at the landscape of Media Accessibility Quality (MAQ), the resulting picture 
conveys both a lively yet scattered scene. Lively, precisely because 
policy-makers, industry and researchers have increasingly started to focus on 
quality (see e.g. Burchardt et al. 2016; Castro Botega et al. 2017; 
Cristóbal-Fransi et al. 2017; Ismailova and Inal 2017; Orehovački and Babić 
2017; Pedersen 2017; Romero-Fresco and Martínez 2015; Romero-Fresco and 
Pöchhacker 2017). At the same time, it is scattered, because attention has been 
spread out over a very diverse range of issues while lacking a unified venue 
for the discussion of quality. This is needed in order to provide a more 
efficient and interconnected account of those issues as well as of other topics 
strictly related to quality, such as accuracy, completeness, and reliability.
This UAIS special issue aims to start filling this gap. It will be the first 
collective publication to explicitly address, from various angles, the issue of 
quality in MA.

Main topics
This special issue will focus on research on quality in the context of the 
design, development, implementation, evaluation, and use of MA products and 
services.
Contributions are solicited in, but not limited to, the following topics:
•    Theoretical issues and the theoretical foundation of quality in Media 
Accessibility
•    The use of Data/Information Quality models and theories to address quality 
in MA
•    The different dimensions composing MAQ (reliability, accuracy, etc.)
•    One-size-fits-all approaches versus context-dependent approaches to MAQ
•    Metrics for measuring quality and quality dimensions in MA
•    Quality issues in specific MA services and products: subtitling, audio 
description, design and localisation video games, web applications, etc.
•    Quality in MA standards, guidelines, and regulations
•    The human factor in the definition and assessment of quality in MA
•    Quality issues in the use and impact of specific technologies for 
providing media accessibility: machine translation, augmented reality, 
object-oriented broadcasting, etc.
•    The role of MA value chain stakeholders (industry, end-users, regulators, 
scholars, etc.) in the definition and evaluation of quality
•    The use of experimental methods for the evaluation of quality of MA 
services and products, e.g., EEG, galvanic skin response, eye tracking, etc.

Important dates and Information - Updated
Deadline for submission of papers: 20th of December 2018.
Notification of acceptance: 10th of March 2019.
Deadline for submission of camera-ready version of accepted papers: 10th of 
April 2019.

Submission guidelines
Submissions should be prepared according to the author instructions available 
at the journal homepage, http://www.springer.com/computer/hci/journal/10209. 
Please see the link entitled “Instructions for Authors”. Typical manuscript 
length is 20-30 pages.
Initial manuscripts must be submitted electronically in the form of PDF file 
through the Springer Editorial Management System available at 
https://www.editorialmanager.com/uais/default.aspx. During the submission 
process, please select the article type “S.I.: Quality of Media Accessibility 
Products and Services”.

Reviewing process
All papers will be peer-reviewed by two reviewers who are experts in the field, 
appointed by the Guest Editor of the issue in consultation with the 
editors-in-chief of the journal.

Copyright information
Submission of an article implies that:
- the work described has not been published before, except in the form of an 
abstract or as part of a published lecture, review, or thesis;
- it is not under consideration for publication elsewhere.
For further information, please refer to the “Copyright information” section on 
the website of the UAIS Journal.

References
A. Burchardt, A. Lommel, L. Bywood, K. Harris and M. Popović (2016), Machine 
translation quality in an audiovisual context, Target, 28(2), pp. 206-221.
L. Castro Botega, J.O. de Souza, F.R. Jorge, C. Saraiva Coneglian, M.R. de 
Campos, V.P. de Almeida Neris, and R. Borges de Araújo (2017), Methodology for 
Data and Information Quality Assessment in the Context of Emergency Situational 
Awareness, Universal Access in the Information Society, 16(4), pp. 889-902.
E. Cristóbal-Fransi, F. Hernández-Soriano, and F. Marimon (2017), Critical 
factors in the evaluation of online media: creation and implementation of a 
measurement scale (e-SQ-Media), Universal Access in the Information Society, 
16(1), pp. 235-246.
G.M. Greco (2018), The Case for Accessibility Studies, Journal of Audiovisual 
Translation, 1(1), (forthcoming).
G.M. Greco (2016), On Accessibility as a Human Right, with an Application to 
Media Accessibility, in A. Matamala and P. Orero (eds.), Researching Audio 
Description. New Approaches, London: Palgrave Macmillan, pp. 11–33.
R. Ismailova and Y. Inal (2017), Web site accessibility and quality in use: a 
comparative study of government Web sites in Kyrgyzstan, Azerbaijan, Kazakhstan 
and Turkey, Universal Access in the Information Society, 16(4), pp. 987-996
T. Orehovački and S. Babić (2017), Identifying the relevance of quality 
dimensions contributing to universal access of social Web applications for 
collaborative writing on mobile devices: an empirical study, Universal Access 
in the Information Society.
J. Pedersen (2017), The FAR model: assessing quality in interlingual 
subtitling, The Journal of Specialised Translation, 28, pp. 210-229.
P. Romero-Fresco and J. Martínez (2015), Accuracy rate in live subtitling: The 
NER model, in J. Díaz Cintas and R. Baños (eds.), Audiovisual translation in a 
global context: Mapping an ever-changing landscape, Basingstoke: Palgrave 
Macmillan, pp. 28-50.
P. Romero-Fresco and F. Pöchhacker (2017), Quality assessment in interlingual 
live subtitling: The NTR model, Linguistica Antverpiensia, 16, pp. 149-167.
C. Stephanidis (2009), Universal Access and Design for All in the Evolving 
Information Society, in C. Stephanidis (ed.), The Universal Access Handbook, 
Hoboken, NJ: CRC Press, pp. 1-11.
C. Stephanidis and P.L. Emiliani (1999), Connecting to the Information Society: 
a European Perspective, Technology and Disability Journal, 10(1), pp. 21-44.
--
Gian Maria Greco
Marie Skłodowska-Curie Fellow, TransMedia Catalonia, Universitat Autònoma de 
Barcelona, Spain
The UMAQ Project (EU MSCA 752659, 2017-2019): http://pagines.uab.cat/umaq
Research Associate, GALMA, Universidade de Vigo, Spain
Accessibility Coordinator, CENTRIPHERY project (EU 597492-CREA, 2018-2022)
Accessibility Coordinator, ECS "Porta d'Oriente", Italy
13th Conference on Universal Access in Human-Computer Interaction, 
http://2019.hci.international/uahci

Address
Edifici MRA 126 - Campus UAB
08193 Bellaterra
Barcelona - Spain
Tel: 0034 622 751 958
--
Gian Maria Greco
Marie Skłodowska-Curie Fellow, TransMedia Catalonia, Universitat Autònoma de 
Barcelona, Spain
The UMAQ Project (EU MSCA 752659, 2017-2019): http://pagines.uab.cat/umaq
Research Associate, GALMA, Universidade de Vigo, Spain
Accessibility Coordinator, CENTRIPHERY project (EU 597492-CREA, 2018-2022)
Accessibility Coordinator, ECS "Porta d'Oriente", Italy
13th Conference on Universal Access in Human-Computer Interaction, 
http://2019.hci.international/uahci

Address
Edifici MRA 126 - Campus UAB
08193 Bellaterra
Barcelona - Spain
Tel: 0034 622 751 958
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