On Tue, Apr 29, 2014 at 12:30:57PM -0700, Oliver Keyes wrote: > Geneally speaking my advice to the multimedia team would be "don't go near > surveys". I've done a lot of them in the last 3 years, and the one thing > I've learned is that surveys are very, very difficult to get right. Another > thing I've learned is that if you don't get them right, the results are > meaningless and it's hard to tell when that happens. > > As I understand it, Jared's team is hiring a qualitatively-focused UX > researcher or two in the upcoming budget to do research around design and > feature usage; we should hold off until they come in, first because they're > simply going to be better at it than we are, and second because it's > probably going to be frustrating for them if they come in and find a tool > locked in as How We Do Things (and frustrating for us if they want to > change that tool):
Hi, Multimedia list! Just thought I'd cross-post this reply to my call for help with surveys [0] on the analytics list. I'm sort of of the mind that skipping the survey for UploadWizard is a good idea, especially now that I've thought about it more - using a survey from a third-party site is silly for logged-in users, because logged-in users will know how to use the talk pages and/or bugzilla. Thoughts? [0] http://lists.wikimedia.org/pipermail/analytics/2014-April/001911.html -- Mark Holmquist Software Engineer, Multimedia Wikimedia Foundation [email protected] https://wikimediafoundation.org/wiki/User:MHolmquist
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