----------------------------------------------------------- New Message on MumbaiUserGroup
----------------------------------------------------------- From: Pushkar_123p Message 1 in Discussion I'm NIMESH GUPTA subscriber of 9893165640. I would like to bring to record that I have been calling customer care since last one week and have put request to deactivate plan 012 by which the company is eating away my 1 Re. everyday. I have been forcefully put under this plan and inspite of my repeated request the company has till now deducted almost Rs.500/- (Rupees Five Hundred only) from pre-paid balance. My sim's validity has expired on May 19 2005 and I'm not going to recharge it untill the company (AIRTEL) deactivates my 012 plan. Today May 21, 2005 I have put in the request with Customer care executive Sandhya Shukla (the name informed to me over the telephone) at around 1230 hrs., she had confirmed taking the request and confirmed that it will be deactivated within 48 hrs. or latest by Monday May 23,2005 by 1300 Hrs. Similar kind of request was earlier put 3 times against which no action was evertaken and no executive is able to inform about the fate of the same. Later I confirmed the same with Mr.Dhaval (who refused to inform the full name saying that it is company's policy). With this attitude of the company I was forced to record the conversation between me and the executive Sandhya Shukla and Mr. Dhawal, which may be used against the company in Consumer Forum. The losses incurred any because of inactive sim since May 19 2005 will be borne by the company AIRTEL, because of which I am forced not to get the same recharged. Kindly, treat it as an prior intimation notice of legal action being taken angainst the company. If due to delay of any kind the sim balance which is Rs.1069/- (Rupees One Thousand Sixty Nine only) is lost (last date is June 3 2005), the company will have to remit minimum of 10,000/- (Rupees Ten Thousand only) in form of talk time along with all the expenses incurred in fighting the case at consumer form. This is for your information and records, Regards, Nimesh Gupta ></SCRIPT> Available on the following Nos. 1000 - 1800 Hrs. 2537638 Residence No. 0731 - 3099379 e-mail address : [EMAIL PROTECTED] PS : Please forward this message to as many persons as you can who should be made aware of the poor services and cheating attitude of the company - AIRTEL, by eating 1 paisa every day from all of its customer look at the kind of money the company is taking away, just punishing the customer who have subscribed for there services. Dhoom ya Humtum? Which is your fav movie? Make your pick win. Vote now! ----------------------------------------------------------- To stop getting this e-mail, or change how often it arrives, go to your E-mail Settings. http://groups.msn.com/MumbaiUserGroup/_emailsettings.msnw Need help? If you've forgotten your password, please go to Passport Member Services. http://groups.msn.com/_passportredir.msnw?ppmprop=help For other questions or feedback, go to our Contact Us page. http://groups.msn.com/contact If you do not want to receive future e-mail from this MSN group, or if you received this message by mistake, please click the "Remove" link below. On the pre-addressed e-mail message that opens, simply click "Send". Your e-mail address will be deleted from this group's mailing list. mailto:[EMAIL PROTECTED]
