Andrey,

Thank you for your response on this. I have been very careful about my
sync over the past day or so and avoided a cable sync. All seems to be
working well now.



On Oct 11, 8:24 pm, "Andrey Tkachuk (MLO)"
<[email protected]> wrote:
> another note:
>
> > > I have MLO on my work computer, my PPC and my Home computer. When I
> > > get to work in the morning I open MLO and Cloud Sync. I then plug in
> > > my PPC and do a cable sync. At the end of the day, I do a cloud sync
> > > and a cable sync.
>
> Please always do the Cloud sync of your desktop computer after cable
> sync. This is because cable sync is just between your PPC and desktop
> computer. If you want the changes on the cloud you need to do the
> cloud sync after cable sync not before it.
>
> Andrey.
>
> On Oct 8, 10:09 am, "Andrey Tkachuk (MLO)"
>
>
>
> <[email protected]> wrote:
> > HI Stephen,
>
> > Why you perform Cable sync with your PPC together with Cloud sync?
>
> > I would suggest the following:
>
> > 1. Backup your data.
> > 2. Create new empty file on Cloud
> > 3. Sync your master desktop data file to Cloud (from home for example)
> > 4. Create new empty file in mlo-desktop in the office.
> > 5. Sync from file on Cloud you just created to this empty file in
> > office desktop
> > 6. Create new empty file on PPC
> > 7. Sync from file on Cloud you created to PPC.
>
> > We did not test scenario when user syncs both Cloud and ActiveSync on
> > PPC. It should work however I would recommend using only one method of
> > synchronization Cloud or ActiveSync.
>
> > Let me know if it fixed the problem.
>
> > Andrey.
>
> > On Oct 8, 12:51 am, Stephen J <[email protected]> wrote:
>
> > > Well,
>
> > > No response to my posting so I must be the only one having issues. I
> > > do not know what I am doing wrong but I have lost all confidence in my
> > > data. Every time I cloud sync, some of my data reverts to how it was a
> > > few days ago and some syncs fine.
>
> > > Today I had some items that seemed to partly sync. Yesterday I moved 4
> > > items from my unprocessed heading to other headings in my outline.
> > > This gave them the context I wanted. I then set the due date and
> > > listed some next steps. Today when I sync, they are back under the
> > > unprocessed heading - but they have the right context, due date and
> > > the next steps have moved with them as well.
>
> > > Until I can figure out what I am doing wrong, I am stopping using
> > > could sync. I paid my years subscription but I cannot afford to
> > > constantly reprocess my tasks.
>
> > > How I use the sync is as follows:
>
> > > I have MLO on my work computer, my PPC and my Home computer. When I
> > > get to work in the morning I open MLO and Cloud Sync. I then plug in
> > > my PPC and do a cable sync. At the end of the day, I do a cloud sync
> > > and a cable sync.
>
> > > If I want to use MLO at home I open it and do a cloud sync. After
> > > making any changes, I do a cloud sync before I close it.
>
> > > If I use my PPC at home or out of the office and I know I have made
> > > changes I will sometimes do a cloud sync - but not always. I often
> > > just wait for the next cable sync - particularly on weekdays.
>
> > > I rarely get conflicts that need to be resolved.
>
> > > All my syncs are set for bi directional and don't have any branch
> > > settings.
>
> > > I tried the Resyncronise option in the advanced settings. This seemed
> > > to fix some items but not others. I look at the log and there are
> > > number of items that say "task was not changed - skipped"
>
> > > Any thoughts.
>
> > > On Oct 4, 9:52 pm, Stephen J <[email protected]> wrote:
>
> > > > I love the idea of Cloud Sync but I am starting to lose confidence. It
> > > > seems to work OK between my work computer and home. But not on my PPC.
> > > > I have a HTC touch diamond running wm6. It syncs but not all the items
> > > > sync correctly. Tonight I sat here and updated about 12 items on my
> > > > home PC and then saved and did a cloud sync.
>
> > > > I then went into my PPC and did cloud sync. 9 of the items synced
> > > > fine, 3 didn't sync at all. Repeated attempts and they have not
> > > > synced.
>
> > > > This has happened each time I have used cloud sync on the PPC.
>
> > > > Is there a setting or something that I do not know about. It seems
> > > > weird that most but not all items sync?- Hide quoted text -
>
> - Show quoted text -

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