Hi. I only would thank all for the conversation, expecially Joel and his words. Sorry in advance for my English. I totally agree. I only would add a simple considerations. I knwo that the programmer work is sometime complex and that it could come into some situations hard to explain to the "customers". I do not know if the present situation is like this. Nevertheless I think that communication is the most important thing also on these situations, because no communication opens the door to all the hypotesis, from the best to the worse, and this is not what a customer should be forced to.
Thank you all for your writings, and to Andrey too for the word, hoping to better understand what is happening. Best regards. Il giorno venerdì 8 agosto 2014 21:43:23 UTC+2, Joel Azaria ha scritto: > > Andrey, > > Thank your for your reply. I'm one of the people who's been rather > critical of the MLO Android development. Perhaps even harsh. I don't post > often, but I watch and wait, sometimes daily. If you've read others of my > posts you'll know that I believe MLO to be a truly unique product with the > potential to be a killer app. You'd also know that I feel often times this > potential is squandered by unpolished/incomplete feeling software or > features and that I believe a lack of laser focus is a contributor and > waster of development 'cycles'. Part of that comes from my having watched, > painfully and over the course of a number of years, a similarly fantastic > piece of software die a slow miserable death. > I don't think MLO is in the same position of death but I do think MLO is > repeating some of their mistakes and suffering greatly from it. Which I > find truly unfortunate since there's such a lucid roadmap to learn from. > > However with that said I want to make clear that it's actually secondary > to the big/real issue at hand. The real issue, RIGHT NOW, with your team > and development is *communication and transparency*. > I've been in and around tech, IT and development, alone and in both small > and large groups, for the better part of the last 25-30 years. I'm no > stranger to what is involved but what I'm telling you is you need to do a > better job of communicating your setbacks as well as your successes goals, > plans, etc. to your user community. This is not just about MLO Android but > I think the events and path of MLO-A show how the frustration manifests and > multiplies and builds into a negative force. > > Communication. Much as you've done a pretty great job with your software, > I have to be blunt and tell you you've done a horrible job of communicating > with your users. This is not meant to insult but rather to be constructive > critique so I hope you'll see it that way. > > Andrey, if I (or many of the others on this board for that matter) didn't > think MLO was great or at least had the potential to be great, we'd have > abandoned it light years ago. The fact that users stick around and use > their valuable time watching, reading, even posting and asking questions > about on these fora is an indicator that you haven't lost us. But unless > you step up the communication, I fear a very real fear that you will. > Further and more to the heart of the matter, is that you have a very real > opportunity to engage your user base and by not keeping an open and honest > line of communication, you're ignoring a strong force you can leverage. > Turn all the negative/tentative commentary you hear into strong, > supportive users by converting them from people wondering what the heck is > going on with your software and teams to people who know *exactly* what is > going on with it. > > In project management parlance it's called managing expectations and it's > possibly the single biggest key to successful projects. It's time you > leveraged it for your benefit and, as a waiting, wanting user it'll be to > my benefit as well. > > Kind regards, > Joel. > > > > On Wednesday, August 6, 2014 7:32:44 AM UTC-4, Andrey Tkachuk (MLO) wrote: >> >> Hello, >> >> Yes, I know that many of you have been waiting for MLO-Android v2 news >> too long. I understand. Android version really needs some love. >> >> I can confirm that the new version is in development. >> >> I never promise any release dates due to complexity of MLO product and >> nature of the software development under fast evolving mobile platforms. I >> would like to inform that we did run into some problems that slowed down >> the development. Now we are back to speed and have all the resources needed >> for the project. >> >> If you want to be the first to know about MLO-Android and not subscribed >> yet for the news - you can do it here: >> >> http://mylifeorganized.net/products/my-life-organized/Android2-announce-subscribe.htm >> >> >> Also we have one important question where we need your help. We need to >> decide if the new version should still support old 2.x Android devices. If >> we support old devices we may not be able to add new cool features >> available only in new 4.x Android devices. Also the development may take >> longer due to compatibility issues. >> >> Our statistics shows that there are still ~19% of MLO users are currently >> using old 2.x devices. >> >> Please help as to make this decision by answering these two questions: >> >> https://docs.google.com/forms/d/1TNsidEr0p_XxpEu1Mm2khLhYYfEs6TA0aBo8VmE4CtE/viewform >> >> >> Thank you! >> Andrey. >> back to work on MLO-Android >> > -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to mylifeorganized+unsubscr...@googlegroups.com. To post to this group, send email to mylifeorganized@googlegroups.com. Visit this group at http://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/c2e1ffe5-4c7b-4d57-a8db-c59f4ebdd6ec%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
