Hi friends/Assocaites,

Find the requirement with me do send me the resume to
[EMAIL PROTECTED]

Job Title : Project Manager
Location : Atlanta GA/ Southfield MI / BEDMINSTER NJ
Duration : 12+ Months


*Job Description:
(What will the contractor do on that project?)*

·         Produces customized processes based on the client's maturity level
with each of the ITIL process (Incident Management, Change Management,
Service Request Management, Capacity Management, etc.).

·         Develop Policies and Procedures Manuals, Desk Level Procedures,
and Custom Workflows for the Life Cycle Management (LCM) teams.

·         Develop Interface Agreements for technical work centers and
Managed Third Party (MTP) vendors.

·         Create Level One Telecom Troubleshooting Scripts and identify
Minimum Data Sets for the Service Desk.

·         Assist the System Development team with requirements gathering for
electronic bonds and database activities.

·         Assist the System Development teams with User Acceptance Testing.
Conduct Operational Readiness Testing and training for LCM, MTP, Service
Desk, and client IT teams.

·         Produce the Training Manuals/material, and conduct training for
the LCM teams, work centers, and Service Desks.



Skills Inventory



Skill

Experience

Need

1)

ITIL Service Mgmt

Intermediate

Required

2)

Project Mgmt

Entry Level

Desired

3)

Process Development

Intermediate

Required

4)

Managed Network Services

Entry Level

Desired

5)

Documentation Development

Entry Level

Required



Regards

Lawkesh

--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups 
"mysql" group.
To post to this group, send email to [email protected]
To unsubscribe from this group, send email to [EMAIL PROTECTED]
For more options, visit this group at http://groups.google.com/group/mysql
-~----------~----~----~----~------~----~------~--~---

Reply via email to