On Mon, Apr 17, 2006 at 11:26:38AM +0800, 古雷 wrote: > Hello: > > For example: > What does "Web Access" and "Remote Troubleshooting" mean in this page > https://shop.mysql.com/network.html?rz=s2
'Web Access' means you have access to the web-based support system. 'Remote Troubleshooting' means that MySQL support engineers will log in to your systems to troubleshoot problems. There is more information about this here: http://www.mysql.com/company/legal/supportpolicies/policies-08.html Jim Winstead MySQL Inc. -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe: http://lists.mysql.com/[EMAIL PROTECTED]