I'm having a problem in a query that I'm trying to do.

I have a database of tickets and I want to get "the average numbers of
tickets created per agent per hour over a date range" in the format:

Hour | Avg per agent


This is what I have so far:

SELECT HOUR(created) AS hourcreated, COUNT(*) AS sum-per-hour
FROM remedy
WHERE (created>='2002-4-25' AND created<='2002-04-30')
GROUP BY HOUR(created)

This query only gives the SUM of tickets per hour.  Is there a way to get
the number of distinct "submitters" per hour so I can divide that by count
to get avg/hour?

perhaps I'm not thinking straight and I'm missing something -- any ideas??

Thanks!

graeme


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