I get your point Patrick. I was customer support engineer myself. You cant always think about all eventualities can you ;-), its really hard and needs a special way of thinking.
Anyway that little "lesson" saved my day. ;-) Thanks a lot. Nils Valentin On Thursday 13 November 2003 01:22, you wrote: > Oh yes. Some in the past have taken it literally. Always better to be > very simple and very explicit in your instructions to users. > > I support users in 45 retail stores across the US. Sometimes we have to > have them shut down an application and reboot. Some of them have said, > "Oh, I just press the power button to shut it off?" > Aaaaaaaacccccccckkkkkkkk! > > Patrick > > -----Original Message----- > From: Nils Valentin [mailto:[EMAIL PROTECTED] > Sent: Wednesday, November 12, 2003 8:18 AM > To: [EMAIL PROTECTED] > Cc: [EMAIL PROTECTED] > Subject: Re: Error 1045: Access denied... > > > Hi Patrick > > How true ;-) hohohoho > > Sorry for my really bad English, I just imagine that you might have had an > experience already from somebody taking it literally ?? > > I will try to avoid it. > > Thanks for the warning ;-) > > Best regards > > Nils Valentin > > On Thursday 13 November 2003 01:13, Patrick Dowd wrote: > > Nils, > > > > I have made it a practice to never tell a user to "HIT" anything. > > "PRESS" is much safer. > > > > Patrick > > > > -----Original Message----- > > From: Nils Valentin [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, November 12, 2003 8:06 AM > > To: [EMAIL PROTECTED] > > Subject: Fwd: Re: Error 1045: Access denied... > > > > > > > > > > Hi Fernando; > > > > you are logged in as anonymous user. log into mysql like this > > > > mysql -u root -p > > > > Hit enter if no password is set yet. > > > > -- > > kind regards > > > > Nils Valentin > > Tokyo/Japan > > > > http://www.be-known-online.com/mysql/ > > > > On Thursday 13 November 2003 00:47, Fernando wrote: > > > Hello, > > > i've just installed the 3.23.57 version in my account and i don't have > > > > root > > > > > privileges. The problem is the if i try to create a database, like this > > > > > > mysql> create database example; > > > > > > i get the following message: > > > > > > "Error 1045: Access denied for user : '@localhost'. > > > > > > Is this because i'm not the root? > > > If i try to use a database (one it doesn't exist) like this > > > > > > mysql> use my_database; > > > > > > i get the following line > > > > > > "Error 1044: Access denied for user : '@localhost' to database > > > my_database". > > > > > > I know that it should give me an error because the database doesn't > > > exist, but why this "access denied" message? Thanks in advance! > > > > > > > > > ____________________________________________________________ > > > http://webmail.wanadoo.es. Tu correo gratuito, rápido y en español > > > > ------------------------------------------------------- > > > > -- > > kind regards > > > > Nils Valentin > > Tokyo/Japan > > > > http://www.be-known-online.com/mysql/ -- kind regards Nils Valentin Tokyo/Japan http://www.be-known-online.com/mysql/ -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe: http://lists.mysql.com/[EMAIL PROTECTED]
