Hi All, I have an issue that someone in the MySQL community might be able to help me with:
I am running a web application, a web bulletin board system (Ikonboard) and a Ticket Tracking system (OTRS) and I want to integrate the three of them. They all run on a MySQL database. The three systems need to share data in the following way: my web application stores information about customers and employees. In terms of OTRS customers would be.... yes, customers and employees would be agents. While in terms of Ikonboard, employees would be members. As I want to prevent data from the customer and employee tables to be duplicated as little as possible (preferably no duplication at all) I am looking for a way to share the data between the three. Having an Oracle background I thought of creating views in the OTRS and the Ikonboard databases linked to the customer and employee tables in the web application database. This would, in my opinion, create the cleanest solution for this problem. I would hardly have to change any code in OTRS and Ikonboard (if any at all), there are no problems with data integrity and I am putting the solution where it belongs: in the database so version updates to OTRS and the Ikonboard will have minimal impact. However, as we all know MySQL does not support views in any way. I know I could write wrappers around the data access routines from OTRS and Ikonboard but I am afraid that I may create a maintenance nightmare. Does anyone know of a better solution for this? Thanks in advance. Kind regards, Tom Hesp -- MySQL General Mailing List For list archives: http://lists.mysql.com/mysql To unsubscribe: http://lists.mysql.com/[EMAIL PROTECTED]
