Let's say I have a service called x that is at an OK status. Service x has contacts oncall and admins specified in its
service definition. In its escalation, service x will notify oncall for notification number 2 and oncall and backup for
notifications 3 through 5. If service x goes to a WARNING status and notifies oncall and admins, but then remains
in the WARNING status for several days before moving to the CRITICAL status, the notification number is not reset
and Nagios will therefore page oncall once about the CRITICAL status and then oncall and backup will each receive
3 more notifications. Is there a way to reset the notification number whenever the state changes? Or is there a way I
can compensate for this behavior of Nagios? Thanks.
Jeff
