On Thu, 29 Mar 2007 14:26:59 +0200, Jim Avery <[EMAIL PROTECTED]> wrote:
> On 27/03/07, Rainer Duffner <[EMAIL PROTECTED]> wrote: > >> Hand over da phone ;-) > > That's just too simple! Unfortunately some of our on-call engineers > work from home, and live some miles apart so it's not that easy. > Looks to me he was just kidding, so don't take that comment to seriously... > In fact what I do now is use a commercial email-sms gateway service > and have set up a contact group there which contains the mobile number > of the on-call engineer. The service I use > (http://www.initellisms.co.uk) has a really easy admin interface so I > can just drag/drop the engineer names into the group as needed. We have a bit of a different approach: We use sms-client and we have standby-groups for different expertises (ie. standby-windows, standby-unix, etc). So, we do not change anything in Nagios, instead we make changes in the phonebook of the sms-client. All standby-contacts are defined in that addressbook, with their number and a 3-character abbreviation of their names. We simply move the right name to the right standby-category, and that person receives the sms-alerts. What might be interesting to think about, is the possibility to create a schedule, so that Nagios (or a third party tool) will modify the configuration to have the alerts send to the person that has standby. In other words: automate the process of managing standby phonenumbers. Unfortunately, things like holidays, people calling in sick, etc will make this probably less usefull... Richard > > Cheers, > > Jim > > ------------------------------------------------------------------------- > Take Surveys. Earn Cash. Influence the Future of IT > Join SourceForge.net's Techsay panel and you'll get the chance to share > your > opinions on IT & business topics through brief surveys-and earn cash > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV > _______________________________________________ > Nagios-users mailing list > Nagios-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/nagios-users > ::: Please include Nagios version, plugin version (-v) and OS when > reporting any issue. > ::: Messages without supporting info will risk being sent to /dev/null -- Using Opera's revolutionary e-mail client: http://www.opera.com/mail/ ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null