Do a manual telnet on port 25 from the nagios server to the mail server in
connect and see if you can connect.

On Jan 18, 2008 5:38 AM, Julie S. Lin <[EMAIL PROTECTED]> wrote:

> Hi All
>
> Sorry for the incomplete info, I do know better, really.  Pls forgive.
>
> Anyways, below is the result I get when I manually run check_smtp
> from my plugins directory.  This is on a redhat es4 machine running 1.2
> nagios
> (yes, very outdated I know).
>
> [EMAIL PROTECTED] plugins]# ./check_smtp mail.xxx.com
> Socket timeout after 10 seconds
> [EMAIL PROTECTED] plugins]# ./check_smtp mail.yyy.com
> SMTP OK - 0 second response time
>
> * so check_smtp fails on one mail server but not the other
> mail.xxx.com is behind the same firewall as the nagios server
> but on a different network....
> mail.yyy.com is on another network outside of the firewall
> is there anything I should know about having nagios check_smtp server
> within
> a firewall??
>
> And of course, mail is working just fine.
> > mail -v [EMAIL PROTECTED]
> Subject: foo
> .
> EOT
> Null message body; hope that's ok
> [EMAIL PROTECTED] Connecting to mail.xxx.com. via esmtp...
> 220 xxx.com ESMTP
> >>> EHLO anywhere.com
> 250-xxx.com Ok.
> 250-AUTH PLAIN LOGIN CRAM-MD5
> 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
> 250-STARTTLS
> 250-XVERP=Courier
> 250-XEXDATA
> 250-XSECURITY=NONE,STARTTLS
> 250-PIPELINING
> 250-8BITMIME
> 250-SIZE
> 250 DSN
> >>> STARTTLS
> 220 Ok
> >>> EHLO anywhere.com
> 250-xxx.com Ok.
> 250-AUTH PLAIN LOGIN CRAM-MD5
> 250-AUTH=PLAIN LOGIN CRAM-MD5 X-NETSCAPE-HAS-BUGS
> 250-XVERP=Courier
> 250-XEXDATA
> 250-XSECURITY=NONE,STARTTLS
> 250-PIPELINING
> 250-8BITMIME
> 250-SIZE
> 250 DSN
> >>> MAIL From:<[EMAIL PROTECTED]> SIZE=48
> 250 Ok.
> >>> RCPT To:<[EMAIL PROTECTED]>
> 250 Ok.
> >>> DATA
> 354 Ok.
> >>> .
> 250 Ok. 47903A17.00003806
> [EMAIL PROTECTED] Sent (Ok. 47903A17.00003806)
> Closing connection to mail.xxx.com.
> >>> QUIT
> 221 Bye.
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Marc
> Powell
> Sent: Thursday, January 17, 2008 7:33 PM
> To: nagios-users@lists.sourceforge.net
> Subject: Re: [Nagios-users] check_smtp issues
>
>
>
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:nagios-users-
> > [EMAIL PROTECTED] On Behalf Of Julie S. Lin
> > Sent: Thursday, January 17, 2008 6:36 PM
> > To: nagios-users@lists.sourceforge.net
> > Subject: [Nagios-users] check_smtp issues
> >
> > Hi
> >
> > I just added a new mail server and am having trouble getting
> check_smtp
> > to check it properly.  This mail server is on a different network than
> > my nagios server
> > HOWEVER, I can telnet to the standard ports ( 25 and 993 just fine)
> >
> > check_smtp to another mail server on yet another network works.
>
>
> You should tell us what the problem is. Be very specific. We can't help
> if we don't know and we aren't going to guess.
>
> --
> Marc
>
>
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> ::: Please include Nagios version, plugin version (-v) and OS when
> reporting
> any issue.
> ::: Messages without supporting info will risk being sent to /dev/null
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>
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>



-- 
Alex Dehaini
Developer
Site - www.alexdehaini.com
Email - [EMAIL PROTECTED]
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