On Thu, 03 Apr 2008 20:34:32 +0200, Seth Simmons <[EMAIL PROTECTED]>  
wrote:

> Currently I'm using the default 24x7 time for monitoring.  We have a
> support group in India where we want to shift monitoring there during
> off hours.  Since service definition is currently using 24x7, would I
> have to create separate services for each time period since the
> notifications would go to two different groups?  What is the best way to
> accomplish this?

Hi,

You can simply add both India and non-India users to the same contact  
groups you're currently using. India team will have their notification  
timeperiod set to their working hours whereas the other team would have  
the remaining hours as their notification timeperiod.

-- 
Wojciech Kocjan

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