On Thu, 04 Sep 2008 14:26:04 -0500, Robert Small <[EMAIL PROTECTED]> wrote:
>Ok, I¹ve manage to thoroughly confuse my self with service escalations. > >Here is an example of my configs: > > --service_definitation: > >define service{ > use generic-service > host_name box1,box2 > service_description disk_space > check_command check_nrpe!check_disks > contact_groups >oncall,developers,backup,tech-team,management > notifications_enabled 1 > } > >My escalations config: > >define serviceescalation{ [..] > contact_groups oncall > } > >define serviceescalation{ [..] > contact_groups oncall,backup > } > >define serviceescalation{ [..] > contact_groups oncall,backup,tech-team > } > >define serviceescalation{ [..] > contact_groups oncall,backup,tech-team,management > } >My first question: >There have been two times in the past 24 hours when a service went down, and >within a minute was acknowledged, and everybody got the acknowledgement, not >just the oncall person. I'm a little confused as to why you have everybody in the service definition, and then break it down in the escallations. It seems a slightly unusual way of doing it, but based on the verbiage from the docs, should work... http://nagios.sourceforge.net/docs/3_0/escalations.html The way the docs have it laid out, and using your samples, it'd have the contact_groups for the service as just oncall. Then for the first service escallation, which would be from 11, to 20 (not 1 to 10), the groups would be oncall, and backup. Then on the 21-30, it'd be oncall, backup, and tech-team, etc etc etc. >And secondly, if I added and everyone¹ to my service contact_groups¹, and >utilized the time_period option in the escalations config for after hours, >would everyone get the notification during the day? It doesn't seem to mention it that way, but yes, it'd appear to behave that way. -- Jon Angliss ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null