On Apr 3, 2009, at 12:05 PM, Burkholder, Peter wrote:

> I'm sure this problem has been solved before, but it's not obvious  
> to me
> the best way to do this, and my Google-fu is weak.
>
> -> How do I configure a service so I get CRITICAL notifications 24x7,
> but WARNING notifications only during work_hours?


You need two different contacts. One specified to receive criticals  
with the 24x7 notification period and one specified to receive  
warnings with the workhours timeperiod.

_or_

add that logic into your notification script.

--
Marc


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