On Wed, May 19, 2010 at 3:20 PM, Vladimir N. Indik
<[email protected]> wrote:
> I want to send notification to three contacts in order.
> [email protected]
> wait 10 minutes
> [email protected]
> wait 10 minutes
> [email protected]
>
> My config:
> define service {
>        host_name                       hostname
>        service_description             servicename
>        notification_interval           600              #!
>        max_check_attempts              2               #!
>        flap_detection_enabled          0
>        contacts                        [email protected]
> }
>
> define serviceescalation{
>        host_name                       hostname
>        service_description             servicename
>        first_notification              2
>        last_notification               2
>        notification_interval           600
>        contacts                        [email protected]
>        }
>
> define serviceescalation{
>        host_name                       facts
>        service_description             Facts test
>        first_notification              3
>        last_notification               3
>        notification_interval           0
>        contacts                        [email protected]
>        }
>
> Is it all rihtg?
>
> I have a problem with this configuration.
> When the status changes to OK, the message about it only receives the last
> contact (e.g. [email protected]). This is a bug?
>

No, it is working as designed. Read up on how escalations work here:
http://nagios.sourceforge.net/docs/3_0/escalations.html

It is considered best practice to include contacts from lower
escalation ranges in higher escalations, because of this exact issue.

Quote the above doc:

"When defining notification escalations, it is important to keep in
mind that any contact groups that were members of "lower" escalations
(i.e. those with lower notification number ranges) should also be
included in "higher" escalation definitions. This should be done to
ensure that anyone who gets notified of a problem continues to get
notified as the problem is escalated. "

Best regards,
Martin Melin

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