Sorry for top posting... What command are you using for the notification? / How are you sending these mails?
We originally used a simple one like this... which just 'echos' text in to the mail command ============================================= # 'notify-by-email' command definition define command{ command_name customer-notify-by-email command_line /bin/echo "To: $CONTACTEMAIL$\n\ Subject: $SERVICESTATE$ alert for $HOSTNAME$/$SERVICEDESC$\n\ \n\ \n\ application=\"Nagios\"\n\ node=\"$HOSTNAME$\"\n\ type=\"$NOTIFICATIONTYPE$\"\n\ service=\"$SERVICEDESC$\"\n\ criticality=\"$_SERVICECRITICALITY$\"\n\ service status=\"$SERVICESTATE$\" (for $SERVICEDURATION$) last time it was \"$LASTSERVICESTATE$\"\n\ message=\"$SHORTDATETIME$ - $SERVICEDESC$ on $HOSTNAME$ $SERVICESTATE$ - $SERVICEOUTPUT$ - $TOTALSERVICESCRITICAL$ services critical in total\"\n\ msg=\"$LONGSERVICEOUTPUT$\"\n\ checked using=\"$SERVICECHECKCOMMAND$\"\n\ " | /usr/bin/mail $CONTACTEMAIL$ } ============================================= Then went for a neater solution that work work across our different platforms this sends the arguments from nagios in to a wrapper scrip for mail... ============================================= # 'notify-service-by-email' command definition define command{ command_name notify-service-by-email command_line /etc/nagios/global/commands/nagios-mailx.sh -t $CONTACTEMAIL$ -s "$SERVICESTATE$ Service Alert: $HOSTNAME$/$SERVICEDESC$" -y "$NOTIFICATIONTYPE$" -m "***** Nagios *****\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\nCriticality: $_SERVICECRITICALITY$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\n\nSee: $_SERVICENAGIOS_URL$host=$HOSTNAME$&service=$SERVICEDESC$\n\nCommand: $SERVICECHECKCOMMAND$" ============================================= =========================================================================== cat /etc/nagios/global/commands/nagios-mailx.sh #!/bin/sh #script to send mail for nagios #this should work on mutiple OS's PROGNAME=`/bin/basename $0` PRINTF='/usr/bin/printf' find_mailx() { #find a version of mailx if [ -x /bin/mailx ] ; then MAILX='/bin/mailx' elif [ -x /usr/bin/mailx ] ; then MAILX='/usr/bin/mailx' fi } print_usage() { echo "Usage: $PROGNAME -s subject -t to: address -m \"message text" echo "Usage: $PROGNAME --help" } print_help() { print_revision $PROGNAME echo "" print_usage echo "" echo "a script to send mail for Nagios" echo "" support } # Make sure the correct number of command line # arguments have been supplied if [ $# -lt 6 ]; then print_usage exit 1 fi find_mailx type='' while getopts "s:t:m:y:h" flag do case $flag in h) print_help exit 0 ;; y) type=$OPTARG ;; s) subject=$OPTARG ;; t) sendTo=$OPTARG ;; m) msgText=$OPTARG bodyText=`$PRINTF "%b\n" "$msgText"` ;; *) print_usage exit $STATE_UNKNOWN; ;; esac; done if [ -n "${type}" ] && [ "${type}" != '$' ]; then subject="${subject} [${type}]" fi $MAILX -s "$subject" $sendTo << MAILBODY $bodyText MAILBODY =========================================================================== Ritchie, -- Fnord... <-- http://23.me.uk --> <-- http://wiki.s23.org --> <-- http://twitter.com/23me --> <- -Only the lavender prairie dogs know the key to unlock the secret of the tumble-weeds. --> On Fri, Feb 11, 2011 at 11:57 AM, Andre Kruger <andre.kru...@trw.com> wrote: > I have tried replacing my "&" with %26 , but that does not work. The %26 > shows in my Notification email but then the link does not work as expected. > > Next I tried the \ escape character, but then when I receive the > notification email the "b" of "...&body=..." is gone. > > I am not sure about the escape_html_tags as this is the configuration for > the Nagios web interface and I don't believe it would have any impact on > Notifications sent out from Nagios > >>>> Yueh-Hung Liu <yuehung....@gmail.com> 2011/02/11 13:20 >>> > maybe "escape_html_tags" in CGI configuration file? > > > On Fri, Feb 11, 2011 at 6:56 PM, Andre Kruger <andre.kru...@trw.com> wrote: >> I would try an escape key if I knew what it was. Any idea? >> >> It just seems strange to me that from Nagois on the way to Postfix the "&" >> is dumped somewhere along the way. >> >>>>> <m...@catsnest.co.uk> 2011/02/11 12:35 >>> >> On Fri, Feb 11, 2011 at 9:33 AM, Andre Kruger <andre.kru...@trw.com> >> wrote: >>> Hi >>> >>> I have a problem getting my status detail sent (correctly) via email. Let >>> me >>> explain. If I look at Nagios self and I look at the status detail for a >>> printer that I monitor I see the following, which is correct BTW: >>> >>> >>> >>> serv...@kyocera.co.za?subject=Toner%20Order&body=Hi%20Nadia%0A%0AModel:%20KM-C3225%0AAsset#:%20"UAD6X01096"%0AMono:%2088108%20Colour:%20148705%0AColour%20Required:%20Magenta%0A%0ARegards%0AAndre >>> >>> If you copy and paste that link into word and you click it you will see >>> that >>> it populates the entire email for you and you just have to hit send. Now >>> when this service goes into critical (like I have done here to test) it >>> send >>> me an email, but this is where the problem comes in. When I get my email >>> the >>> "&" is missing from the above link and then it does not work properly. >>> Somewhere Nagios removes it and I have no clue where. I have sent a test >>> mail from a shell on my Nagios machine as follows: >>> >>> /usr/bin/printf "Body&Text" | /bin/mail -s "Subject" >>> andre.kru...@trw.com. >>> >>> When I receive this mail it still has the "&" in the body. So I am making >>> the assumption that somewhere between Nagios and Postfix when it send the >>> notification the "&" is removed. Can somebody please shed some light on >>> this? >> >> >> >> try escaping or html encoding the # >> >>> >>> Regards >>> Andre >>> >>> P Please consider your environmental responsibility before printing this >>> e-mail or any other document. Ask yourself whether you need a hard copy. >>> >>> >>> ------------------------------------------------------------------------------ >>> The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: >>> Pinpoint memory and threading errors before they happen. >>> Find and fix more than 250 security defects in the development cycle. >>> Locate bottlenecks in serial and parallel code that limit performance. >>> http://p.sf.net/sfu/intel-dev2devfeb >>> _______________________________________________ >>> Nagios-users mailing list >>> Nagios-users@lists.sourceforge.net >>> https://lists.sourceforge.net/lists/listinfo/nagios-users >>> ::: Please include Nagios version, plugin version (-v) and OS when >>> reporting >>> any issue. >>> ::: Messages without supporting info will risk being sent to /dev/null >>> >> >> >> ------------------------------------------------------------------------------ >> The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: >> Pinpoint memory and threading errors before they happen. >> Find and fix more than 250 security defects in the development cycle. >> Locate bottlenecks in serial and parallel code that limit performance. >> http://p.sf.net/sfu/intel-dev2devfeb >> _______________________________________________ >> Nagios-users mailing list >> Nagios-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/nagios-users >> ::: Please include Nagios version, plugin version (-v) and OS when >> reporting >> any issue. >> ::: Messages without supporting info will risk being sent to /dev/null >> >> P Please consider your environmental responsibility before printing this >> e-mail or any other document. Ask yourself whether you need a hard copy. >> >> ------------------------------------------------------------------------------ >> The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: >> Pinpoint memory and threading errors before they happen. >> Find and fix more than 250 security defects in the development cycle. >> Locate bottlenecks in serial and parallel code that limit performance. >> http://p.sf.net/sfu/intel-dev2devfeb >> _______________________________________________ >> Nagios-users mailing list >> Nagios-users@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/nagios-users >> ::: Please include Nagios version, plugin version (-v) and OS when >> reporting >> any issue. >> ::: Messages without supporting info will risk being sent to /dev/null >> > > ------------------------------------------------------------------------------ > The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: > Pinpoint memory and threading errors before they happen. > Find and fix more than 250 security defects in the development cycle. > Locate bottlenecks in serial and parallel code that limit performance. > http://p.sf.net/sfu/intel-dev2devfeb > _______________________________________________ > Nagios-users mailing list > Nagios-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/nagios-users > ::: Please include Nagios version, plugin version (-v) and OS when reporting > any issue. > ::: Messages without supporting info will risk being sent to /dev/null > > > P Please consider your environmental responsibility before printing this > e-mail or any other document. Ask yourself whether you need a hard copy. > ------------------------------------------------------------------------------ > The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: > Pinpoint memory and threading errors before they happen. > Find and fix more than 250 security defects in the development cycle. > Locate bottlenecks in serial and parallel code that limit performance. > http://p.sf.net/sfu/intel-dev2devfeb > _______________________________________________ > Nagios-users mailing list > Nagios-users@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/nagios-users > ::: Please include Nagios version, plugin version (-v) and OS when reporting > any issue. > ::: Messages without supporting info will risk being sent to /dev/null > ------------------------------------------------------------------------------ The ultimate all-in-one performance toolkit: Intel(R) Parallel Studio XE: Pinpoint memory and threading errors before they happen. Find and fix more than 250 security defects in the development cycle. Locate bottlenecks in serial and parallel code that limit performance. http://p.sf.net/sfu/intel-dev2devfeb _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null