I was wondering - if a contact is only set to receive critical alerts, and via 
escalations the service is only set to contact that contact with a 
first_notification set as 3, what could cause that contact to get notified at 
the first notification?

If the service has been in a warning state for a while (more than 3 
notifications, but none of them going to the critical only receiving contact 
since they aren't configured to get warnings) do those notifications count 
towards the first_notification count?

I thought we had a pretty cool setup going where our secondary pager would only 
be notified if the service went critical and only after it's third critical 
notification - but this morning both the primary pager & secondary pager were 
notified at the same time for a disk space issue that had been in a warning 
state for a few hours and then went to critical.

Is there anyway to get that sort of setup working btw?

I can pull together the relevant config entries if that would help.  Thanks for 
your help!

--
Michael Barrett
lok...@gmail.com





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