Check to see if your bulbs are old or dirty and check how she is holding her 
hand in the lamp. 

Make sure that she is not getting paraffin or any other moisturizing treatment 
right before her nail appointment.

Is she on new medication or is she stressed out and picking them off?

How often is she coming in? She needs to be every 2 weeks if she's a lifter.

If she picked them off one time, she could have damaged her nail enough that 
the gel will not hold. Gel needs a healthy nail not a ripped up one to hold. 

When I have considered everything and the nails still will not hold up I go 
back to the basics. I do a meticulous prep, push those cuticles back and scrape 
the nail plate. I then use acid primer (I like Tammy Taylor's primer best) AND 
Protein Bond by Young Nails. Let the primer dry to a chalky finish before 
applying Protein Bond.

Did she get an acrylic fill from someone else when you could not fit her in? 
Even after I have soaked the acrylic off, I have had trouble getting the gel to 
stick after torn up NSS salon nails. I just do the above prep every time until 
her nails grow out what was damaged.

I also am a huge fan of Light Elegance Fiber Gel for my lifters. I get 
virtually no lifting regardless of what shape the nails are in. 

Katherine
St. Louis, MO
Sent from my iPad

On Jun 29, 2010, at 9:37 PM, Michelle Phoenix <[email protected]> wrote:

I have one client who wore gels successfully until about four weeks ago. Now 
they won't stay on her. Any ideas?

Michelle Phoenix - Elite Nail Technician
Wet Paint Nail Spa
www.wetpaintnailspa.com

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