Hi Josh,

I am sorry to hear that. I have never had a bad experience with customers or 
developers before and I am a bit surprised. Maybe I have missed something. Can 
you give me specific cases, please? I am happy to address them one by one.

We monitor all forums and conversations and we have a great support team as 
well. So, I am surprised that there is any negative sentiment about us out 
there. I could be missing something, please point them out to me.

In case there is an issue, please reach out to me personally as well.

I prefer Linkedin based communications over emails for our users: 
https://www.linkedin.com/in/reincoder/

Thank you.

— Abdullah | DevRel, IPinfo
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