At 09:26 AM 8/28/2003, you wrote:
It takes some education to the customers, but after they understand why,
most are receptive.

Especially when they get DOS'ed.

We have been rate limiting ICMP for a long time, however, it is only recently that the percentage limit has been reached and people have started to see "packet loss" as a result. However, the fact that customers stay up and are not affected by the latest DOS attacks and real traffic makes it to the proper destination makes a slight increase in support calls well worth it.


-Robert


Tellurian Networks - The Ultimate Internet Connection
http://www.tellurian.com | 888-TELLURIAN | 973-300-9211
"Good will, like a good name, is got by many actions, and lost by one." - Francis Jeffrey




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