It is possible that this issue is being cause by the customer's firewall as well. Every Ethernet cable has two ends. :) I would check and see if the customer's firewall log says anything. I believe doing a shut/no shut on the Cat 4006 causes the Ethernet link to 'flap' on the port, causing the interface to totally reset on both ends. This could be clearing errored conditions on both sides. Is there anything interesting in the 4006 log? Have you done a 'show interface fa4/41' when the interface in broken to see if it has any reasoning for the failure?
One other thing you could do it a 'no cdp enable' on the interface. You really won't get any cdp information from a firewall anyways...at least you shouldn't* get any. :) - Erik -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Joe Shen Sent: Monday, June 28, 2004 8:01 PM To: [EMAIL PROTECTED] Subject: Strange behavior of Catalyst4006 Hi, We met a strange problem with Catalyst 4006 when provideing leased line service to one of our customers. Catalyst4006 ------------ Customer's firewall ---------------Customer's Intranet The customer is allocated a Class C address block 192.168.5/24. And , they connect their network to our network by using a firewall. The Interface on Cata4006 is set up as "no switchport", and inter-connecting subnet is configured between Cata4006 and firewall interface(10.10.1.122/30). Static route is used on Catalyst4006 to designate route to customer's intranet address. ( ip route 192.168.5.0 255.255.255.0 10.10.1.124 ). Customer setup their email server at 192.168.5.7, dns server at 192.168.5.1, web server at 192.168.5.9. At the very begining all system works fine. After sometime they said they could not acces their email/web/dns server from host outside their company's network. But, when we telnet to Cata4006, we could 'ping' 192.168.5.7, but if we move to host in NOC ping failed all the time. ( ping to server is allowed on firewall). At the same time, their intranet host could access our network. We restart ( shut; noshut) the fastethernet interface on Catalyst4006, and then servers' network access recovered. The phenomon comes up frequently, and our customer said this is a bug with catalyst4006. But, to my understanding, if this is a bug to catos, it should not only affact only three servers. But, why it could be solved by restart catalyst interface? Would you please do some help? ( I attach system info below) Joe Shen ======================-= 4006#sh version Cisco Internetwork Operating System Software IOS (tm) Catalyst 4000 L3 Switch Software (cat4000-IS-M), Version 12.1(12c)EW1, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1) TAC Support: http://www.cisco.com/tac Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Thu 24- Oct-02 23:05 by eaarmas Image text-base: 0x00000000, data-base: 0x00CA7368 ROM: 12.1(12r)EW Dagobah Revision 63, Swamp Revision 24 4006-wulin uptime is 41 weeks, 12 hours, 34 minutes System returned to ROM by power-on System restarted at 05:40:46 RPC Mon Sep 15 2003 System image file is "bootflash:cat4000-is-mz.121-12c.EW1.bin" cisco WS-C4006 (XPC8245) processor (revision 5) with 524288K bytes of memory. Processor board ID FOX05200BRH Last reset from PowerUp 144 FastEthernet/IEEE 802.3 interface(s) 2 Gigabit Ethernet/IEEE 802.3 interface(s) 403K bytes of non- volatile configuration memory. Configuration register is 0x2102 4006# 4006-wulin#sh run int f4/41 Building configuration... Current configuration : 141 bytes ! interface FastEthernet4/41 no switchport ip address 10.10.1.213 255.255.255.252 duplex full speed 100 end 4006# =============================================== ---- Cool Things Happen When Mac Users Meet! Join the community in Boston this July: www.macworldexpo.com