On Wed, 1 Dec 2004, Greg Albrecht wrote:
> we've recently gotten an influx of customer request for us to setup
> reverse dns for the customer's mail servers

Do you not delegate reverse DNS to customers?

> however, management has taken it upon themselves to charge our customers
> for every reverse dns request they submit to us.

This sounds like a very business-unfriendly practice, and I think that
Patrick Gilmore is right on the money...


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