Hello Mark, > That's what happened last weekend: Martin Hannigan and I got > the ball rolling on Sunday morning about 1000 EST. Our 24x7 > customer service department contacted Dotster and Melbourne > IT. Melbourne IT changed the panix.com name servers back to > their original settings and transferred the domain back to Dotster. >
I can confirm that Verisign did get in touch with our Production Manager (Peter Berry) around 1pm Sunday (New York time), and our Reseller Program Manager (Steve Karabatsos) around 4:30pm Sunday (New York time). We were contacted previously by Panix around 5pm Saturday (New York time). I believe that Verisign complied with all their obligations with respect to the ICANN transfer policy, and Verisign was very cooperative in assisting us with the issue. Regards, Bruce