On Fri, 7 Oct 2005, William Allen Simpson wrote: > > Stephen J. Wilcox wrote: > > On Thu, 6 Oct 2005, JC Dill wrote: > >>IMHO all L3 customers have a valid argument that Level 3 is in default of > >>any > >>service contract that calls for "best effort" or similar on L3's part. > > > > can you cite the relevant clause in your Level3 contract that brings you to > > this > > conclusion.. hint: you might be looking a long time because it doesnt exist > > and > > they're not in breach > > > Rather than speculation, it would be helpful to refer to the actual > contracts. Please post the relevant sections, Mr Wilcox.
the contract talks of on-net traffic, off-net traffic and excused outages excused outages includes that of third party network providers off-net traffic has a 99% SLA excluding excused outages. Steve
