On 2/9/07, Steve Rubin <[EMAIL PROTECTED]> wrote:
> Does that mean you can take them to small claims court if they don't pay > you the agreed SLA credits?
Most contracts
[in the U.S. today with largish to large corporations]
have an arbitration clause
...though they shouldn't. Arbitration isn't, as far as I know, one of the official branches of government. I always find it rather contrary to logic that a contract, which is governed by the U.S. court system, can be written not to be covered by the U.S. court system. What an amazing loophole for corporate legal that is. (ObExperience: Every *forced* arbitration decision out of the 200+ I've researched has been in favor of the original contract writer -- the service provider and not its customer. The only arbitration settlements I've seen go the other way were only voluntarily moved to arbitration; one pretty major such settlement was made into a movie about a large energy company....) -- -- Todd Vierling <[EMAIL PROTECTED]> <[EMAIL PROTECTED]> <[EMAIL PROTECTED]>