I'm used to the fingerpointing, but I was amazed when I met a lot of security researchers which didn't seem to know about all the different things ISPs are doing to help customers avoid having their computers compromised by intrusions and repairing their computers afterwards.
So I started putting together a web page of paid and free ISP security support links. If you are a national or large regional ISP in the US,
send me your link and I'll add it. <http://www.donelan.com/ispsupport.html> Note: I haven't said how to get help from some other ISP.
