On the other hand, if you listen carefully to what ISPs need, you
can be fairly effective working with ISPs. However there are
practical limits
to what an ISP can do.
I'll second this point. We've had great luck working with providers
globally, but only after folks (such as Sean) took us under their
wing and mentored us on the processes and setups that best help
ISPs. That alone would make a great *NOG presentation.
--
Rob Thomas
Team Cymru Research NFP
http://www.cymru.com/
cmn_err(do_panic, "Out of coffee!");