Robert Tarrall wrote:
1) www.google.com is in Spanish
Contact Google.
2) Web pages are slow - am assuming this is due to folks like Akamai
sending them to content caches in Chile though I haven't tested it
myself... God knows "web pages are slow" isn't particularly specific but
I'm assuming an OC-3 with 3 DSL subscribers on it will be reasonably
free of congestion and I know the upstream is competent.
Again. Akamai is helpful. Contact them.
3) End-user unable to complete an online e-commerce transaction due to
a fraud-prevention service thinking he was a Chilean user trying to buy
something with a US-based credit card.
There's no fast fix for this, but have you talked to MaxMind about
chaning the Geo location ? They'll implent it fast and it's in their DB
within a week, max 2, but it'll take 2 months at least, before it makes
the internet turn-around.
I've ranges, that were originally in Denmark, UK and Germany (we're in
Ireland) and after half a year and actively submitting data to MaxMind,
that actually ok.
I've not had the necessity to contact Google or Akamai.
However, the ecommerce issue is a bit worse, because there's some of'em
out there, like one of the biggest hosters in the states, that have 2
year old data.
Kind regards,
Martin List-Petersen
--
Airwire - Ag Nascadh Pobal an Iarthar
http://www.airwire.ie
Phone: 091-865 968