On Thu, Apr 25, 2019, 9:51 PM Valdis Klētnieks <valdis.kletni...@vt.edu> wrote:
> This assumes that the customer has a spare CAT-5 cable and knows how to > use it. > This is assuming that no customer's device has an access to the same network, in which case you just happily reset the password or even the device as a whole, either remotely or by telling the customer to push and hold a button on the device. Though I understand that this could be less convenient in certain scenarios. Most of the time though[citation needed], at least a couple of devices with the wireless network access are there. -- Töma >