Hi Sam,

You might have better luck connecting through the Mitel User Group - 
https://mitelusergroup.org. Last I knew they were active and quite helpful.

Andy

On Mon, Aug 5, 2019 at 11:44, Samual Carman <sam...@yakimanetworking.com> wrote:

> does anyone have any contacts at mitel that they can share or forward me onto
>
> of our sister company's took over a small customer who has a mitel hx5000 and 
> we are having a devil of a time trying to get support from mitel
>
> as they want us to sign a long term maintenance contract which normally we 
> would have no problem with however come end of september we will be migrating 
> them to are in house platform and unfortunately none of the local vendors 
> offer short term contracts and the sister company in quiston will not budge 
> on the timeline
>
> so i am hoping the world of NANOG has the ability to connect me to someone in 
> mitel who would be able to help us out
> mods if this breaks the rules please let me know i was unsure
>
> Thanks
> Sam
> Lead System Admin
> Yakima Networking

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