Hi Sam, You might have better luck connecting through the Mitel User Group - https://mitelusergroup.org. Last I knew they were active and quite helpful.
Andy On Mon, Aug 5, 2019 at 11:44, Samual Carman <sam...@yakimanetworking.com> wrote: > does anyone have any contacts at mitel that they can share or forward me onto > > of our sister company's took over a small customer who has a mitel hx5000 and > we are having a devil of a time trying to get support from mitel > > as they want us to sign a long term maintenance contract which normally we > would have no problem with however come end of september we will be migrating > them to are in house platform and unfortunately none of the local vendors > offer short term contracts and the sister company in quiston will not budge > on the timeline > > so i am hoping the world of NANOG has the ability to connect me to someone in > mitel who would be able to help us out > mods if this breaks the rules please let me know i was unsure > > Thanks > Sam > Lead System Admin > Yakima Networking