Hi Drew, You're probably best off ordering those crossconnects through the Equinix portal, then you can choose the exact positions for the order that goes to the facility rather than relying on a human to transcribe them correctly from your PDF.
Best regards, Martijn On 12/5/19 4:28 PM, Drew Weaver wrote: > Ah, it's the DC campus. > > We've been installing some cross connects with CenturyLink and we send > Equinix the LOAs with the exact ports and they just connect them to random > patch panel ports and nothing works. (because of course not) so then we have > to contact them again and it just continues on and on like this. > > I was just wondering. > > -----Original Message----- > From: Clayton Zekelman <clay...@mnsi.net> > Sent: Thursday, December 5, 2019 8:52 AM > To: Drew Weaver <drew.wea...@thenap.com>; 'nanog@nanog.org' <nanog@nanog.org> > Subject: Re: Equinix > > > Is it a specific IBX? We've noticed no issues at CH1 > > At 08:37 AM 05/12/2019, Drew Weaver wrote: >> Hey all, >> >> I am wondering if anyone else has had a really hard time working with >> Equinix over the past 6 months. It just seems like everything we try to >> do gets done incorrectly without explanation or oversight. >> Prior to the last 6 months or so they had been fairly flawless doing >> basic tasks like cross-connects and patching cables. I'm trying to >> determine whether it's just me or if everyone has noticed this? >> >> Thanks, >> -Drew >>
