John,

Give netad...@disneystreaming.com a shout.

> On Feb 6, 2020, at 10:29, John van Oppen <j...@vanoppen.com> wrote:
> 
> Did you happen to have this contact?   I have a couple of CIDR blocks still 
> having this problem.
>  
> The blocks involved all seem right on the main geolocation blocks.
>  
> John
>  
> From: NANOG <nanog-boun...@nanog.org> On Behalf Of Cassidy B. Larson
> Sent: Tuesday, November 12, 2019 3:54 PM
> To: Michael Crapse <mich...@wi-fiber.io>
> Cc: nanog@nanog.org
> Subject: Re: Disney+ Geolocation issues
>  
> We're seeing the same thing.  Actually we saw it during pre-signup.  Reached 
> out to Disney+ weeks ago as well, with no response.  Now it's launched, our 
> support lines are flooded with people unable to give Disney all their moneys. 
>    We finally got through to Disney+ support after 2.5hrs on hold to supply 
> them the error code, IP address, and zip code.. we'll see if it's passed to 
> the right folks. 
>  
> On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <mich...@wi-fiber.io> wrote:
> Myself and a few other ISPs are having our eyeballs complain about disney+ 
> saying that they're on a VPN. Does anyone have any idea, or who to contact 
> regarding this issue?
> This is most likely improper geolocation databases. Anyone have an idea who 
> they use?
>  
> Mike

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