John, Give netad...@disneystreaming.com a shout.
> On Feb 6, 2020, at 10:29, John van Oppen <j...@vanoppen.com> wrote: > > Did you happen to have this contact? I have a couple of CIDR blocks still > having this problem. > > The blocks involved all seem right on the main geolocation blocks. > > John > > From: NANOG <nanog-boun...@nanog.org> On Behalf Of Cassidy B. Larson > Sent: Tuesday, November 12, 2019 3:54 PM > To: Michael Crapse <mich...@wi-fiber.io> > Cc: nanog@nanog.org > Subject: Re: Disney+ Geolocation issues > > We're seeing the same thing. Actually we saw it during pre-signup. Reached > out to Disney+ weeks ago as well, with no response. Now it's launched, our > support lines are flooded with people unable to give Disney all their moneys. > We finally got through to Disney+ support after 2.5hrs on hold to supply > them the error code, IP address, and zip code.. we'll see if it's passed to > the right folks. > > On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <mich...@wi-fiber.io> wrote: > Myself and a few other ISPs are having our eyeballs complain about disney+ > saying that they're on a VPN. Does anyone have any idea, or who to contact > regarding this issue? > This is most likely improper geolocation databases. Anyone have an idea who > they use? > > Mike