We're facing an issue we've been trying to resolve with GTT, but are unable to
get them to respond beyond opening a ticket regarding this issue. What is going
on is GTT has two maintenance windows, the first tonight with the backup window
tomorrow night. Our issue is our other carrier is also performing maintenance
tonight, and if they're both performing maintenance during the same time
windows, we'll be left without connectivity.
Is there anyone from GTT on this list that could get in touch with the
appropriate team to request they utilize their backup window instead?
Brandon WadeiCastCenter