We have data centers in two states, with a six-hour drive between them. Our normal practice has been to drive from the main DC to the satellite every few weeks to catch up on maintenance and non-urgent infrastructure changes such as server installs. For urgent things we have some part-time “remote hands” techs that are limited to cable changes, reboots, and diagnostic assistance. Everything else is done unattended using remote management.
But we do have a large customer install coming up in a few weeks that will be more of a problem. It can’t really be rescheduled, because the circuits involved are part of a larger critical network infrastructure. But there will be some racking and stacking that requires several people working in the same area. This project also requires a generator upgrade, which is outdoor construction work. I’m hoping the CV situation improves so that we don’t have to use some kind of lightweight hazmat gear. -mel > On Apr 6, 2020, at 9:27 AM, Ben Cannon <b...@6by7.net> wrote: > > We are leaving it at everyone’s discretion where we can. We have a big open > pair of GNOCs with nobody closer than 6 feet by far, and with one or two > people in each while everyone else is WFH, it’s essentially the run of the > place. > > Anything that can be done at home is generally encouraged - even before this. > > > So it’s really only the very sensitive ops that are even noticing. > > -Ben > >> On Apr 6, 2020, at 7:51 AM, Scott E. MacKenzie <semacken...@gmail.com> wrote: >> >> All, >> >> This question has arisen and I was wondering if I could request some >> feedback from the community. We operate a 24x7x365 Command and >> Control Centre that provides mission critical services (Security >> Operations, Network Operations, and Enterprise Management) as does >> many on this list. >> >> How many on the list have sent all personnel home using work from home >> practices and home many have opted to run skeleton crews while >> implementing tight social distancing restrictions? How many are >> operating status quo? >> >> We are trying to find a balanced position and I was wondering what is >> the communities position on this topic? >> >> >> Scott