Nuno, We have RMA's switches here in the US just about a month ago and it was a 2-week turn-around going directly to Ubiquiti.
That said they do have spanning-tree issues with the switches and also we are now seeing intermittent reconfiguration for no reason. No one tampering with anything the VM Environment detects a switch reconfiguration that only lasts for a few seconds. but it does occur randomly. Thanks ---------------------------------------------------- Gary Godard 318-450-4470 Find Me! 888-471-8778 Fax Number http://greatomission.blogspot.com/ - Enterasys Certified Expert - Network Security - Enterasys Certified Expert - Networking - Enterasys Certified Expert - BYOD - OneFabric Sales Expert - *Extreme Networks Design Professional* - *Extreme Networks Sales Professional* ---------------------------------------------------- Matt 4:19 And he saith unto them, "Follow me, and I will make you fishers of men." If you are his follower, "A Christian", where are you fishing??? ---------------------------------------------------- On Sat, May 30, 2020 at 4:47 PM Nuno Vieira via NANOG <nanog@nanog.org> wrote: > Ubiquity is definitely a NO GO. > > They RMA/Support is either NON EXISTENT or Anedotic. > > Got broken/failed equipment in the Spanish distributor for more than 10 > months waiting for repair or replacement, they simply say its Ubiquity to > blame... > > Anyways, i don't care and just requested a full refund on the products... > If i was waiting for a replacement i would be dead already :) > > And all this is a shame, i started to use Ubnt a long ago... around 2008... > > Nuno Vieira > > > ----- Original Message ----- > > From: "Mike Hammett" <na...@ics-il.net> > > To: "j k" <jskl...@gmail.com> > > Cc: "North American Network Operators' Group" <nanog@nanog.org> > > Sent: Monday, 25 May, 2020 21:21:00 > > Subject: Re: Contact at Ubiquiti Networks? > > > The company has mostly fallen apart. Their sales are going up, but their > > responsiveness and customer support have been declining over the last > five > > years. > > > ----- > > Mike Hammett > > [ http://www.ics-il.com/ | Intelligent Computing Solutions ] > > [ https://www.facebook.com/ICSIL ] [ > > https://plus.google.com/+IntelligentComputingSolutionsDeKalb ] [ > > https://www.linkedin.com/company/intelligent-computing-solutions ] [ > > https://twitter.com/ICSIL ] > > [ http://www.midwest-ix.com/ | Midwest Internet Exchange ] > > [ https://www.facebook.com/mdwestix ] [ > > https://www.linkedin.com/company/midwest-internet-exchange ] [ > > https://twitter.com/mdwestix ] > > [ http://www.thebrotherswisp.com/ | The Brothers WISP ] > > [ https://www.facebook.com/thebrotherswisp ] [ > > https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg ] > > > From: "j k" <jskl...@gmail.com> > > To: "NANOG list" <nanog@nanog.org> > > Sent: Monday, May 25, 2020 3:16:36 PM > > Subject: Contact at Ubiquiti Networks? > > > Does anyone have a good contact at Ubiquity Networks? Finding a pattern > I don't > > like. > > > Joe Klein > > > "inveniet viam, aut faciet" --- Seneca's Hercules Furens (Act II, Scene > 1) > > "I never lose. I either win or learn" - Nelson Mandela >