Well said my friend. Support often not gets the respect they deserve, when it comes to ARINthiugh a big shout out! Always outstanding.
-- J. Hellenthal The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume. > On Jun 12, 2020, at 18:11, John Sweeting <jsweet...@arin.net> wrote: > > Thank you for taking time out to recognize the great team in RSD Mehmet! > The fact is they go above and beyond each and every day and it’s great to see > that pointed out. Lisa and her team are amazing. Thank you again. > > Sent from my iPhone > >>> On Jun 12, 2020, at 6:45 PM, Mehmet Akcin <meh...@akcin.net> wrote: >>> >> >> hey there, >> >> I just wanted to share my experience dealing with ARIN support this week. I >> think it's not very common to see people taking the time to write something >> like this but I personally think we should do more often. >> >> It has been long time since I had to deal with RIRs and this week I had to >> do several things in ARIN. The support has team was very quick responding, >> very useful with their recommendations to my questions, and had a great >> attitude towards solving problems. I can certainly say they went above and >> beyond when I opened a ticket with wrong request type and they asked me if >> they can close it and open a new one for me? I mean.. this is called going >> Above and Beyond! >> >> thank you all ARIN support desk and especially Lisa Liedel for this great >> experience. and @John Curran please accept this sincere thanks on your >> team's behalf! >> >> Mehmet
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