Did you ask what the correct avenue was? I'm assuming you did. I'm also assuming they were of no additional help.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Seth Mattinen" <se...@rollernet.us> To: Nanog@nanog.org Sent: Sunday, November 8, 2020 11:20:17 AM Subject: Re: Disney+ Geolocation (again) On 11/8/20 8:58 AM, Mike Hammett wrote: > Ugh, they used to. > > I can't stand these consumer-focused organizations that are > irresponsible to the greater operator community. > > I was told to go to help.disneyplus.com to resolve this, which just gives you the "you're on a VPN" page if you type in "error 73". I called anyway, and as I assumed they can't help me as an ISP calling in. (I did test to confirm with a friend's account but I'm not the account holder.) Even then, that doesn't help the overall "yeah our service works with every major streaming service *except* Disney+, so if you use them you'll have to call to convince them you're not using a VPN." This isn't even a new network, I've had 74.118.152.0/21 allocated to me since 2005. Why people insist on reinventing the geolocation wheel is beyond me. ~Seth