On Sun, Jan 21, 2024 at 12:18:21PM +0100, Bjoern Franke via NANOG <nanog@nanog.org> wrote a message of 25 lines which said:
> I had the same issue in which they were unable (or unwillig) to resolve it, > and wouldn't have "the liberty to discuss the source of the block". Creating > a new ticket some weeks later and they solved it without discussion. Yes. Or just sending new stuff in the old ticket. (Apparently, you get a different guy each time, keep trying until you find one who is willing to act.)