Tom Pipes wrote:
Greetings,
We obtained a direct assigned IP block 69.197.64.0/18 from ARIN in 2008. This block
has been cursed (for lack of a better word) since we obtained it. It seems like
every customer we have added has had repeated issues with being blacklisted by DUL
and the cable carriers. (AOL, AT&T, Charter, etc). I understand there is a
process to getting removed, but it seems as if these IPs had been used and abused
by the previous owner. We have done our best to ensure these blocks conform to RFC
standards, including the proper use of reverse DNS pointers.
I can resolve the issue very easily by moving these customers over to our other
direct assigned 66.254.192.0/19 block. In the last year I have done this
numerous times and have had no further issues with them.
My question: Is there some way to clear the reputation of these blocks up, or start over to prevent the amount of time we are spending with each customer troubleshooting unnecessary RBL and reputation blacklisting?
I have used every opportunity to use the automated removal links from the SMTP rejections, and worked with the RBL operators directly. Most of what I get are cynical responses and promises that it will be fixed.
If there is any question, we perform inbound and outbound scanning of all
e-mail, even though we know that this appears to be something more relating to
the block itself.
Does anyone have any suggestions as to how we can clear this issue up?
Comments on or off list welcome.
Thanks,
---
Tom Pipes
T6 Broadband/
Essex Telcom Inc
tom.pi...@t6mail.com
Unfortunately, there is no real good way to get yourself completely
delisted. We are experiencing that with a /18 we got from ARIN recently
and it is basically the RBL's not updating or perhaps they are not
checking the ownership of the ip's as compared to before. On some
RBL's, we have IP addresses that have been listed since before the
company I work for even existed. Amazing right?
