"Paul Stewart" <pstew...@nexicomgroup.net> writes: > Thanks - we're not really looking for so much a ticketing system as more > of a "change management approval" system I guess.
Thats why I suggested OTRS only after RT was mentioned. CheckPoint R70.1 has something like this build in but it's only for Check Point and there is (IMHO) a lot of functionality missing. And it's rather slow. cheers Jens -- ------------------------------------------------------------------------- | Foelderichstr. 40 | 13595 Berlin, Germany | +49-151-18721264 | | http://www.quux.de | http://blog.quux.de | jabber: jensl...@guug.de | -------------------------------------------------------------------------