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The issue occurred during preventative maintenance of one of our data centers 
when a human error caused an electrical overload on the systems. This caused 
Cisco.com and other applications to go down. Because of the severity of the 
overload, the redundancy measures in some of the applications and power systems 
were impacted as well, though the system did shut down as designed to protect 
the people and the equipment. As a result, no data were lost and no one was 
injured. Cisco has plans already in process to add additional redundancies to 
increase the resilience of these systems.

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