On Apr 8, 2011, at 11:51 PM, John Palmer (NANOG Acct) wrote:

> OK, its been a year since my Barracuda subscription expired. The unit still 
> stops some spam. I figured that I would go and see what they would do if I 
> tried to renew my subscription EXACTLY one year after it expired. Would their 
> renewal website say "Oh, you are at your anniversary date", and renew me for 
> a year?
> 
> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT 
> receive service and then for the current (upcoming year). Sorry - I don't 
> allow myself to be ripped off like that. Sorry Barracuda - you get no money 
> from me and I'll tell everyone I know about this policy of yours.
> 
> I posted an article about this unscrupulous practice on my blog last year at 
> http://www.john-palmer.net/wordpress/?p=46
> 
> My question is - does anyone have any suggestions for another e-mail 
> appliance like the Barracuda Spam Firewall that doesn't try to charge their 
> customers for time not used. I should be able to shut off the unit for a year 
> or whatever and simply renew from the point that I re-activate the unit 
> instead of having to pay for back-years that I didn't use.

Get a linux box or whatever and roll your own. ASSP, DSPAM, Spamassin, or other 
open source

Tom


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