We recently dumped about 40 into a dumpster. I shed a tear.
Sent via Blackberry while presumably driving with one hand ----- Original Message ----- From: Matthew Black <bl...@csulb.edu> To: hect...@pobox.com <hect...@pobox.com>; NANOG list <nanog@nanog.org> Sent: Thu Jul 28 11:19:11 2011 Subject: Re: 3Com Total Control documentation My sympathies to your unfortunate situation. The last tech probably doesn't want to be bothered...that's a management issue. A PortMaster 3 may solve your problems. I looked at 3Com Total Control about 15 years ago but know nothing about it. We employed US Robotics rack-mount chassis paired with Xyplex terminal servers. That was replaced with the Livingston PortMaster 3 (later bought by Lucent). Each PortMaster 3 connects to two T1 lines and a 10BaseT Ethernet, supporting 48 users. Use RADIUS authentication and you're all set. You can probably pick up some of those for a hundred dollars. You will need to learn about T1 phone lines and RADIUS. Best regards, matthew black california state university, long beach On Tue, 26 Jul 2011 19:35:35 -0700 Hector Herrera <hect...@pobox.com> wrote: > Hi, > > I have "inherited" several 3Com Total Control racks that are used to > provide dial-up service to rural areas. > > The racks have been running in auto-pilot for several years now and > the last tech's comments with regard to the racks was along the lines > of "I don't know". > > I would like to regain control over the network as recently the > outages are becoming more frequent and extended and we don't usually > know about it until customers call the support line a week later. > > Decommissioning the racks is not currently an option as there are no > other reasonable alternatives for internet service (other than > satellite). The ISP being an marginal area provider is also short in > funds. > > I'm having a hard time finding documentation, firmware updates or > support for these racks. > > As far as I can tell, the current owner of the product line is > UTStarCom in China, but their website does not make any reference to > the product. > > I also found a company that sells the equipment and provides support > contracts, WRCA, but their pricing is out of the budget range for the > ISP. > > I am hoping that some of you who used to work with this equipment may > still have documentation CDs or firmware updates stored away > somewhere. > > I'm looking for any documentation, firmware updates and some help > figuring out which NAC goes with which NIC. > > Or perhaps you can suggest other companies that provide support for > the equipment at more reasonable rates. > > I would be willing to setup a public repository to help other admins. > > Thanks, > > -- > Hector Herrera > >